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About Us

Airedale NHS Foundation Trust is an acute care provider with a unique range of digital healthcare solutions, which have been developed by our consultants working closely with patients, families, carers and staff. We have developed our digital healthcare services over the last 12 years and our telemedicine expertise over the last 7 years.

The Digital Care Hub was established in 2011 and has become the country’s leading provider of telemedicine, delivering a single point of access to expert clinical and social assessment, diagnosis, advice and support through a 24/7 Digital Care Hub, that operates 365 days per year. It is staffed by a highly experienced multidisciplinary team comprising of nurses, therapists and paramedics, from a variety of backgrounds. The workforce is a multi-skilled mix, able to flex across services and respond to peak demands, ensuring 24/7 resilience across our range of telemedicine services.

All calls received by the Hub are answered first time, every time, by a highly trained clinician, ensuring patients receive clinical assessment and advice straight away. This means a smoother pathway and better experience for patients, with the right care in the right place at the right time.

A dedicated 24/7 telephone service for people with a serious illness who are in their last year of life, and the people looking after them. Care is provided by a team of experienced nurses who are on hand to give advice, support and guidance to help people die with dignity in the place of their choosing (usually at home).

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A highly-specialist Health in Justice service providing consultant-led secondary care support via telemedicine to prisoners residing in Prisons and Youth Offender Institutions (YOI) across the country. This service is currently available in more than 30 secure centres across the country.

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The Hub team provides access to advice and support for residents in over 500 residential and nursing homes across the country, as well as individual patients with a variety of long-term conditions. The team has full access to individuals’ care records, allowing them to give comprehensive clinical assessments, guidance on condition management, and ongoing monitoring.

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